
Property Management
Full-service property management and administration
Service Description
Comprehensive Property Management and Administration At Lumel Management, we offer a comprehensive and professional service for owners who want to monetize their properties without worrying about their daily operations. Our approach is tailored to both vacation and long-term rentals, ensuring efficiency, legality, and personalized attention. 1. Vacation Rentals (Airbnb, Booking, etc.): Ideal for properties located in tourist areas such as Cancun, Playa del Carmen, or Tulum. Our service includes: • Profile creation and optimization on platforms such as Airbnb, Booking, and Vrbo. • Reservation management, dynamic rates, calendar, and guest messaging. • Coordination of cleaning and maintenance before and after each stay. • Personalized or automated check-in and check-out. • Property monitoring to prevent damage and maximize ratings. • Monthly performance and financial reports for the owner. 2. Long-Term Rentals (minimum contracts of 6 to 12 months): Ideal for owners seeking stable income and less turnover. Our service includes: • Property promotion on specialized portals and networks. • Evaluation and selection of reliable tenants (references, creditworthiness, history). • Preparation of legal contracts, digital signatures, and payment tracking. • Monitoring contract compliance, incident response, and periodic visits. • Management of corrective and preventive maintenance. With us, owners not only maximize the return on their investment, but also do so with the peace of mind of having a professional team protecting their assets.
Cancellation Policy
POLÍTICA DE SESIONES GRATUITAS Y SERVICIOS POSTERIORES: 📅 Políticas de Reserva • Las reservas deben realizarse con al menos 12 horas de anticipación a la fecha deseada. • La primera sesión de consultoría digital es gratuita. • Si se requiere una segunda sesión sin haber contratado nuestros servicios, el costo es de $800.00 MXN (IVA incluido). • En caso de que el cliente contrate nuestros servicios, todas las sesiones de consultoría posteriores serán sin costo. • La confirmación de la cita se enviará por correo electrónico o WhatsApp, con todos los detalles. ❌ Políticas de Cancelación • Las cancelaciones deben notificarse con al menos 24 horas de anticipación. • Si la cancelación ocurre dentro de las 24 horas previas a la cita, no habrá reembolso, pero se podrá reagendar una única vez sin costo adicional. • Las cancelaciones de último minuto (menos de 4 horas antes) no tendrán opción de reembolso ni reprogramación. • En casos de fuerza mayor, se evaluará la posibilidad de reagendar sin penalización.
Contact Details
Riviera Maya, Q.R., México
9985508010
info@rivieramayalumelmanagement.com
